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Dental Drill Bits with Sandy Pardue

Sandy Pardue of Classic Practice Resources & Michael Arias of The Dental Marketer discuss issues facing the dental practice owner of today. This podcast show features the movers and shakers of the dental industry as well as opinion leaders. Enjoy the fun, laid-back vibe as things get real. Sandy is an energetic lecturer and consultant in the area of dental practice management. She is Director of Consulting with Classic Practice Resources and has over 36 years of “hands-on” experience.
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Now displaying: March, 2023
Mar 29, 2023

Sponsors:

Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ 

 

Did you know that up to 93% of communication is done non-verbally?

 

Well, it’s true, and it might be the key to handling tough patients in your practice…

 

Successful Patient Interactions will make or break your practice when trying to stand out from the crowd. To have these interactions, we need an upbeat, positive, and attentive team. If your team is really listening to the questions and concerns of patients, they will feel right at home.

 

It’s easy to write off an angry patient as rude, bad, or not worth your time, but you may find listening to what they have to say surprisingly beneficial! There is no excuse for treating your team poorly, but these “angry” patients have a legitimate reason to be angry more often than not.

 

Dive into this week’s conversation on successful patient interactions and how to create them!

Mar 21, 2023

Sponsors:

Do you need a new website or marketing agency, check out what Docsites can do for you:: https://www.docsites.com/landing-pages/ddb/

It was "dental assistant" appreciation week not that long ago...did you feel like you HAD to do something instead of wanting to do something for your dental assistant?

You never really know what goes on in the private life of team members. Sometimes a little acknowledgement goes a long way.

Sandy shows us how to properly do this and gives us a system to make sure our team members feel appreciated weekly!

We also share what team members expect from their leaders/ managers/ practice owners.

Mar 9, 2023

Sponsors:

Do you need a new website or marketing agency, check out what Docsites can do for you:: https://www.docsites.com/landing-pages/ddb/

 

Does your front office understand your marketing? If they don’t then they are probably decreasing the amount of new patients you could and should be seeing!

 

Did you also know that your website and marketing campaigns, such as Google Ads, can decrease your case acceptance percentage?

 

In this episode we dive deep with Sandy and Ali from Docsites discuss how to increase case acceptance, new patient numbers and what could be hindering your marketing and how to fix it, and how to strengthen your front office through marketing.

Mar 1, 2023

Think about it, if you put an ad out and get 10 applicants… 8 out of the 10 sent in a resume that seems good… will you take a whole day to interview those 8 applicants? There’s a better way, a much better way!

 

Group interviews! Sandy gives us the tools and system to establish and conduct an extremely successful group interview. Once you hear this episode, I wouldn’t be surprised if you wanted to ONLY do group interviews!

 

Sponsors:

Do you need a new website or an affordable marketing agency, check out what Docsites can do for you:: https://www.docsites.com/landing-pages/ddb/

 

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