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Dental Drill Bits with Sandy Pardue and Dana Salisbury

Sandy Pardue of Classic Practice Resources & Michael Arias of The Dental Marketer discuss issues facing the dental practice owner of today. This podcast show features the movers and shakers of the dental industry as well as opinion leaders. Enjoy the fun, laid-back vibe as things get real. Sandy is an energetic lecturer and consultant in the area of dental practice management. She is Director of Consulting with Classic Practice Resources and has over 36 years of “hands-on” experience.
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Dental Drill Bits with Sandy Pardue and Dana Salisbury
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Now displaying: September, 2024
Sep 25, 2024

Imagine turning your practice into a thriving hub by simply tweaking your bonus structures for your office manager. This episode of Dental Drill Bits delves into the nuances of crafting successful bonus systems that align with your practice's financial goals. Michael and Sandy engage in an insightful discussion exploring profit-increasing bonuses versus flat raises, focusing on ensuring these incentives are both motivating and sustainable. Sandy advises on basing bonuses on collections instead of production for financial stability while offering strategies to set clear, transparent benchmarks to foster a win-win situation.

Listen in as Sandy introduces the concept of attendance-based bonuses designed to boost team morale and punctuality. She emphasizes that aiming for clarity before introducing any bonus structures is critical since such benefits can be challenging to retract once they're part of the system. Wrapping up on a practical note, Sandy underscores the importance of evaluating the financial impacts thoroughly.

What You'll Learn in This Episode:

  • How to choose between profit-increasing bonuses and flat raises.
  • Why basing bonuses on collections rather than production benefits your practice.
  • Strategies for setting transparent and achievable benchmarks.
  • The potential advantages of attendance-based bonuses for team morale.
  • Important considerations for financial implications before implementing bonus plans.

Ready to refine your practice's bonus structure and watch your team thrive? Don't miss this episode!

Sponsors:

Don’t just look ahead. Plan Forward. Discover the dental membership plan partner that empowers your entire office. Created by a team in your shoes. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://www.planforward.io/

Sep 18, 2024

How can you master the art of insurance collections and minimize outstanding claims? In today's episode, Michael and Sandy dive deep into the essentials of managing insurance collections with expert insights that can save your practice valuable time and resources. Sandy explains the critical importance of timely and consistent follow-up on insurance claims and recommends designating a specific day each week for this task to streamline operations.

Meticulous tracking of claims—whether using spreadsheets or software reports—and conducting follow-up every three weeks are essential strategies Sandy advocates for. Sandy warns about the pitfalls of outsourcing insurance management without proper oversight, emphasizing that understanding and smoothly handling these processes within your own practice can lead to tremendous benefits.

What You'll Learn in This Episode:

  • Why timely and consistent follow-up on insurance claims is crucial
  • Best practices for designating specific days for managing collections tasks
  • The benefits of tracking claims meticulously using spreadsheets or software
  • The recommended frequency for following up on claims
  • What you need to know before considering outsourcing insurance management
  • The significance of electronic payments in streamlining your practice operations

Don't miss this opportunity to elevate your practice's efficiency—tune in now!

Sponsors:

Do you need a new website or marketing agency? Check out what DocSites can do for you: https://www.DocSites.com/landing-pages/ddb/

Tools/Software:

Excel

Dentrix

Brands:

Five Guys

Sep 11, 2024

In this episode, Sandy dives deep into the myriad benefits of dental membership plans, revealing how they are game-changers for increasing patient loyalty and cutting the ties from heavy reliance on dental insurance. Through comprehensive discussion and real-life examples from various practices, Sandy illuminates the substantial impact these plans have on both patient retention and revenue growth, backing it all up with compelling statistics.

Learn how integrating dental membership plans and using tools like Plan Forward software can streamline your management process while enhancing patient satisfaction!

What You'll Learn in This Episode:

  • How dental membership plans enhance patient loyalty.
  • The role dental membership plans play in reducing reliance on insurance.
  • Key statistics showing increased patient retention through membership plans.
  • How to leverage Plan Forward software for hassle-free management.
  • Real-world success stories from practices implementing membership plans.
  • Strategies to exponentially grow your revenue with dental memberships.
  • Methods to effectively market and manage your membership program.

Tune in now and see how membership plans could help your office!

Sponsors:

Don’t just look ahead. Plan Forward. Discover the dental membership plan partner that empowers your entire office. Created by a team in your shoes. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://www.planforward.io/

Sep 4, 2024

Are your ready to tackle the fourth quarter crunch and boost productivity in your practice? Join Michael and Sandy on this high-impact episode of Dental Drill Bits as they break down transformative strategies to keep your practice thriving, even during the most challenging times.

Gain practical advice through Sandy's shared anecdotes on everything from managing missed appointments to tackling unscheduled treatments and sustaining team momentum throughout slow months. Track your key performance indicators, enforce consistent procedures, improve follow-up communication, and ensure proactive scheduling—all key takeaways to help you end the fiscal year with strong, positive numbers. Don't miss this chance to arm yourself with essential tips for a robust dental practice.

What You'll Learn in This Episode:

  • How consistently following specific actions can keep your dental practice always on the move.
  • Effective methods to handle missed appointments and bridge the gap with unscheduled treatments.
  • Why proactive communication and diligent follow-ups can save your schedule.
  • Tips for delivering top productivity during off-peak times of the year.
  • Which performance reports to pull and what insights they might reveal.
  • Steps to enhance productivity and identifying actionable improvement areas.

Listen to ensure your dental practice is prepped to finish the year on a high!

Sponsors:

Don’t just look ahead. Plan Forward. Discover the dental membership plan partner that empowers your entire office. Created by a team in your shoes. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://www.planforward.io/

Brands/Businesses:

Circle K

Places/Establishments:

Renaissance Hotel - Boston

Analytics/Reports:

Henry Schein One/Jarvis Analytics 2024 Report

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