Cross training can be beneficial… but only for a short, and we mean a very short period of time. There are about 6 major cons that cross training will produce in your practice. However, if you MUST cross train an employee than there are about 4 pros to cross training.
Sandy breaks down each individual pros and cons and the consequences that this can lead up to. We also clarify how some of this information HIGHLY depends on the stage of your practice (are you JUST starting out, open for many years, etc).
We also discuss what to do if an employee is sick and someone needs to fill in for her position but just for a couple of days.