What happens when a termination feels clear to leadership—but not to the employee? In this episode of Dental Drill Bits, Dana Pardue Salisbury and Sandy Pardue unpack a surprisingly common scenario: an employee is told they’re being let go, only to return to work days later like nothing happened.
Through real dental office experiences and a famous Larry David story that inspired a Seinfeld episode, they explore the psychology behind denial, shame, and stress—and why documentation and written follow-through aren’t HR formalities, but essential leadership tools.
You’ll learn how unclear communication creates risk, why verbal conversations fail under stress, and how systems, separation notices, and documentation protect the practice, the team, and the patients watching it all unfold.
Special thanks to our sponsors:
📣 Identity Dental Marketing – Strategic, ethical, brand-aligned marketing that works. Learn more at identitydental.com
📊 Practice by Numbers – A unified platform that brings performance, workflows, and insights into one system—creating accountability without pressure and helping practices make smarter, data-driven decisions. Learn more at practicebynumbers.com
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Have you ever experienced a situation where expectations weren’t as clear as you thought? Share your story in the Dental Drill Bits Facebook Group—we may feature it in a future episode.