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Dental Drill Bits with Sandy Pardue

Sandy Pardue of Classic Practice Resources & Michael Arias of The Dental Marketer discuss issues facing the dental practice owner of today. This podcast show features the movers and shakers of the dental industry as well as opinion leaders. Enjoy the fun, laid-back vibe as things get real. Sandy is an energetic lecturer and consultant in the area of dental practice management. She is Director of Consulting with Classic Practice Resources and has over 36 years of “hands-on” experience.
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Now displaying: September, 2023
Sep 27, 2023

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Welcome to this week's episode of Dental Drill Bits! In this episode, we're diving deep into the fall season and the critical task of sending out "use it or lose it" letters to your patients with unscheduled treatment.

We'll discuss the nuances between patients with unused insurance benefits and those without insurance, offering tailored strategies for both. Can you believe that some practices are sitting on 1.2 million dollars JUST in unscheduled treatment? We'll go over some of our strategies to make sure you aren't missing out on this massive value in your practice. We'll discover innovative communication approaches and effective follow-up procedures that will entice your patients to book those appointments. Plus, we'll help you identify precisely who to focus on when sending out these crucial reminders.

Don't miss this episode; it could transform your practice's end-of-year success!

Sep 20, 2023

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Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/

Have you or your team ever felt frantic or too busy to properly lead patients from back to front office? This week we're covering just that! We're running through how you can perfect the patient hand-off and increase treatment acceptance significantly in your practice.

Discover the secrets to boosting your communication skills, raising profits for your practice, and putting a smile on a patient's face all at once! Learn why using patient-friendly language is crucial – forget jargon like "third party financing" and connect with your patients on a personal level. We'll also share tips on having backup employees ready for a seamless check-out experience and the importance of educating patients upfront. Plus, find out how sending patients home with photos and a beautifully laid-out treatment plan can make all the difference.

Dive into this episode to learn how to turn your patient hand-offs from unorganized and frantic, to seamless and smooth!

Register for the Front Desk Pro Seminar September 29th, 2023! https://classicpractice.com/front-desk-pro-registration/

Sep 13, 2023

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Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/

Are you struggling to retain team members due to performance issues? Today we're discovering how providing clear direction and setting priorities for their roles can make all the difference. We'll discuss the importance of recognizing every team member's core purpose and putting it above all else, along with the power of open communication with your team. Plus, we'll explore the valuable insight of looking at actions rather than words and the importance of ongoing training and improvement. The "bare-minimum" team member may not be the person you thought it was, so we'll show you how to find your bottleneck though proper assessment tactics! 

Don't settle for mediocrity in your practice – join us for actionable tips on achieving excellence in every aspect of your team's performance!

Register for the Front Desk Pro Seminar September 29th, 2023! https://classicpractice.com/front-desk-pro-registration/

Sep 6, 2023

Sponsors:

Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/

Get ready for this week's episode of Dental Drill Bits, where we dive deep into the process and psychology of "Patient No-Shows and Cancellations"! Maintaining a seamless schedule in your business is priority number 1 when it comes to a thriving practice. So today we're share strategies on how to gently communicate to patients the importance of confirming their appointments, ensuring their reservations are honored. Learn how to illuminate the online scheduling experience, proactively welcoming patients to your practice. Discover the fine balance of when to implement deposits and address patient fears to guarantee a comfortable visit. Plus, we'll break down the automation puzzle, guiding you on what aspects can be effectively automated, and what needs more of a personal touch. 

If your schedule has some holes and you're sure how to best patch them, lets learn together in this episode!

Register for the Front Desk Pro Seminar September 29th, 2023! https://classicpractice.com/front-desk-pro-registration/

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