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Dental Drill Bits with Sandy Pardue

Sandy Pardue of Classic Practice Resources & Michael Arias of The Dental Marketer discuss issues facing the dental practice owner of today. This podcast show features the movers and shakers of the dental industry as well as opinion leaders. Enjoy the fun, laid-back vibe as things get real. Sandy is an energetic lecturer and consultant in the area of dental practice management. She is Director of Consulting with Classic Practice Resources and has over 36 years of “hands-on” experience.
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Now displaying: February, 2024
Feb 28, 2024

Are the new patient numbers in your dental practice declining? Dive into this episode, where Michael and Sandy tackle this pressing issue, shedding light on the alarming trend that many dental practitioners face of dwindling new patient numbers. Sandy brings her expertise to the table, sharing startling real-world experiences of dentists and team members who have faced and overcome the same issue. She implores dental practitioners to delve deep to unearth the root cause of the decline.

Sandy also unveils the significance of front office operations in creating a first lasting impression on your patients. She explains how accommodating requests and building healthy relationships with patients not only retains them but also encourages them to refer others.

What You'll Learn in This Episode:

  • What the declining trend in new patient numbers truly means
  • The real reasons behind decreasing new patient numbers in dental practices
  • The crucial role of front office operations in dental practices
  • How to create a strong first impression in a professional setting
  • The importance of accommodating your patients' requests
  • Tactics to develop patient loyalty and drive fruitful referrals


Don’t miss this golden chance to get those patient numbers up, starting today!

Sponsors:

For modern dental practices, membership plans are the way forward — but not just any plan will do. Look ahead with the platform that puts you in control, effortlessly. Mention Dental Drill Bits for 60 days FREE! https://www.planforward.io/

Mentions and Links:

SurveyMonkey

Crowdsignal

Front Desk Pro Seminar April 19th, 2024

Dental Gumbo Group

Feb 21, 2024

Sponsors:

Do you need a new website or marketing agency with no long-term contracts? Visit DocSites' website here and be sure to mention this podcast episode for a special deal! https://www.docsites.com/landing-pages/ddb/ (Docsites is offering $750 off their plans until the end of February, 2024, so be sure to jump on this amazing offer for our listeners!)

How does an inviting and up-to-date website impact your dental practice? In this episode of Dental Drill Bits, our website wizard, Ali, joins hosts Sandy and Michael to unravel the power of a well-managed website and how it can boost a dental practice's profile. Taking you through the elements of an effective website, they share nuggets of wisdom about the significance of timely updates, patient testimonials, and professional imagery, focusing on how these components create credibility and set your dental practice apart in today's competitive landscape.

In their lively discussion, the trio point out how internal marketing, through a properly curated website, can revolutionize your practice, debunking the common misconceptions surrounding patient acquisition. They dig deep into how showcasing your team's expertise, using before-and-after images, and integrating positive patient feedback can truly enhance your online presence. Moreover, throughout the episode, they provide practical tips to optimize and breathe life into your practice's website, underlining the importance of regular checks and professional assessments.

What You'll Learn in This Episode:

  • The pivotal role that a diligently managed website plays in setting a dental practice apart.
  • The necessity of regularly updating a website to mirror your dental practice's current status and improvements.
  • The power and importance of testimonials and before-and-after photos in instilling trust and drawing in prospective patients.
  • The potential of internal marketing through an effectively planned and executed website.
  • How a professional website service can maximize your site's performance and influence.


Jumpstart your website and thereby, your dental practice by tuning into this insightful episode!

Feb 14, 2024

Sponsors:

For modern dental practices, membership plans are the way forward — but not just any plan will do. Look ahead with the platform that puts you in control, effortlessly. Mention Dental Drill Bits for 60 days FREE! https://www.planforward.io/

Are you curious about how to elevate patient care and streamline processes in your dental practice? Wondering if appointing a treatment coordinator could make a remarkable difference? This episode provide insights and practical advice on the exact topic. In this engaging conversation, Sandy and Michael delve into the roles and benefits of having a dedicated treatment coordinator in a dental practice. Drawing from her personal experience with a treatment coordinator, Sandy emphasizes the critical role of patient education and effective communication in driving treatment acceptance.

In our discussion, they explore the responsibilities of a treatment coordinator and how this role can significantly contribute to your overall success. They discuss the importance of having not only a clear understanding of treatment options and financial aspects but also effective appointment coordination skills and a flair for communication. Sandy talks about the essential qualities an efficient treatment coordinator should possess and provides advice for practice owners contemplating implementing this role. To wrap up the episode, we remind everyone to focus on patient education, maintaining open channels of communication, and providing exceptional care right from the get-go.

What You'll Learn in This Episode:

  • The importance of a treatment coordinator in your dental practice.
  • How a treatment coordinator can improve patient care.
  • The key responsibilities of a treatment coordinator.
  • The necessary qualities a successful treatment coordinator must possess.
  • Practical advice for implementing and supporting a treatment coordinator role in your practice.


So tune into this insightful episode and learn how to transform your practice through effective patient coordination!

Feb 7, 2024

Sponsors:

Are you looking for dental software that puts your patients first? From online scheduling to online forms, patient communication, and office coordination – Yapi simplifies every step of the patient experience. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://yapiapp.com/

Still wondering what makes a great front desk team at your dental practice? We're back this week to delve into the multifaceted world of front desk duties, shedding light on tasks that keep your favorite dental practice buzzing with organized, professional energy. We highlight how this vital team scales their workload according to patient inflow, adapting to increased pressures, and strategically splitting tasks among themselves to ensure that no detail, however minute, is overlooked.

In a world increasingly digitized, we're making a compelling argument about the unmatched importance of a human presence at the front desk, weaving in discussions about financial targets, appointment scheduling, and making the most out of open time slots. Amidst the varied roles a front desk team undertakes, we stress the paramount importance of organizational tools like procedure manuals, detailed inventories for each department, and individual statistics that help hold the team accountable and on track.

What You'll Learn in This Episode:

  • The importance of human presence at your front desk
  • How front desk teams manage increasing workload as patient inflow grows
  • The significance of office goals and financial targets in managing practice operations
  • The necessity for organizational tools like procedure manuals and detailed inventories
  • Why keeping track of individual statistics are vital for the team’s overall productivity
  • The advantages of implementing an efficient recare system and confirming patient appointments


Ready to unlock the mystery of what happens behind the dental front desk? Listen in to learn the ins and outs of keeping your schedule full!

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